COBRA Administration Designed to Reduce Risk and Simplify Compliance

Managing COBRA doesn’t have to be complicated or risky. Surency simplifies COBRA administration with dedicated experts, proven processes, and best-in-class technology to ensure compliance at every step, helping employers stay compliant and brokers stay confident.

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WHAT SETS SURENCY APART

Innovative WEX software solution trusted by 55% of Fortune 1000 companies, 90,000 employer groups and 34 million Americans

Real-time mobile app to manage accounts, view reports, make online elections and payments, view payment history and more

Flexible payment options support COBRA compliance with accurate, on-time premium remittance—reducing risk for employers.

ALL COBRA REQUIREMENTS MANAGED TO ELIMINATE RISK

Automated processes and dedicated experts to ensure compliance with COBRA regulations
Accurate and timely distribution of all required notifications
Premium remittance to carriers or employers
Eligibility and termination processing

SIMPLIFIED EMPLOYER ADMINISTRATION

Cloud-based benefits administration, online enrollment, payroll and carrier integration
Streamlined enrollments at any time, on any device
Seamless integrations for data flow when running compliance checks and tests
Manage participant accounts and real-time reports in one place

SERVICE AND EXPERIENCE YOU CAN COUNT ON

SATISFACTION

99.8% client retention, 98% broker and employer satisfaction and 98.8% customer satisfaction

(industry customer average: 53.3%)

Dedicated account executives

(average 12 years experience) and industry-leading customer support - no pooled teams or shared email inboxes!

TOP 10%

Our Customer Service team ranks in the top 10% of all call centers nationwide¹

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