Contact Surency

Have questions about your plan? We’re here to help. We value customer service, so don’t hesitate to reach out with any questions.

How Can We Help?

CUSTOMER SERVICE

For Surency Vision and Surency Flex Customer Service

Toll Free: 866-818-8805

Online contact form

COBRA

For COBRA Customer Service

Toll Free: 855-889-7438

Fax: 913-649-7847

Online contact form

FRAUD & ABUSE

To report any  suspected fraud or abuse

Toll Free: 877-264-9381

Online contact form

SALES

Toll Free: 800-264-9462

Fax: 316-462-3329

Online contact form

Submit a FLEX Claim

By Email: flex@surency.com
By Fax: 316-272-4841
By Mail: P.O. Box 789773, Wichita, KS 67278-9773

SURENCY SECURE EMAIL SYSTEM

Access our secure email system if sending us sensitive information.

Learn More