WELCOME!
At Surency, we provide you with easy to use and easy to understand tools and information to help you use your accounts. Use this site to learn more about your plan.
Learn More about your plans
Access videos that highlight information about your plan(s) and more!
Health Care FSA
The Health Care Flexible Spending Account (HC FSA) plan is one of the most common CDH plans. With an HC FSA, you and/or your employer make pre-tax contributions to an account, and the funds can be used for eligible medical expenses, such as contacts, eye glasses, prescriptions and vision and dental check-ups. Click here for assistance in deciding how much to contribute.
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HSA
In order to participate in a Health Savings Account (HSA), you must be covered under a high deductible health plan (HDHP). Once enrolled, anyone can contribute to your account. The funds in the account can be used for medical expenses and, when used in coordination with your HDHP, to help cover the high deductible. HSAs are unique because the account belongs to you. HSAs also offer investment and beneficiary options. Click here to calculate how much you could save with an HSA.
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Dependent Care FSA
The Dependent Care Flexible Spending Account (DC FSA) is a special type of flexible spending account. The funds in this account may only be used for qualified dependent care expenses, such as child care or adult day care services (for dependent adults).
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COBRA
The Consolidated Omnibus Budget Reconciliation Act (COBRA) provides certain former employees, retirees, spouses, former spouses, and dependent children the right to temporary continuation of health coverage at group rates.
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Quick Links
Accessing your Funds
Use your Surency Flex Benefits Card on eligible health care products and services.
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Mobile App
Check account balances, file claims and more with the Surency Flex mobile app.
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Eligible Expense List
Download this PDF to view commonly bought eligible medical expenses.
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Member Account
Learn more about accessing your Surency Flex account by downloading this PDF.
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Surency Flex Mobile App
Want to check your account balances and submit receipts anywhere, anytime? We have an app for that!
Access the information you need:
- Check Health Care Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DC FSA), Health Reimbursement Arrangement (HRA), Lifestyle Spending Account (LSA), Health Savings Account (HSA), and Commuter Benefits account balances
- View account activity
- Access FSA Store to buy eligible expenses
- Use the Eligible Expense Scanner to see if what you're about to purchase is an eligible expense
Take action:
- Submit claims for Health Care FSAs, Dependent Care FSAs, HRAs, LSAs and Commuter Benefits accounts
- Snap a photo of receipts within the app to submit with new or existing claims
- Add banking information
- Request HSA distributions and make HSA contributions
- Access account funds to pay yourself back or to pay your doctor
- Report a Surency Flex Benefits Card as lost or stolen
To download the mobile app, search the Apple App Store or Google Play for Surency Flex or use the links below.
Frequently Asked Questions
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Forms
Learn MoreQuestions?
Surency Customer Service
866-818-8805
Customer Service Inquiry Form
Hours of Operation
Monday - Thursday 7 am - 6 pm CST
Friday 7 am - 5 pm CST
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Fill out the form and a Surency team member will reach out to help you as soon as possible.