Surency COBRA Mobile App

Want to check your account premiums and make a payment anywhere, anytime? We have an app for that!

Access the information you need:

  • View account premiums
  •  View next payment and due date
  •  View payment history
  •  View communication activity

Take action:

  • Easily make a payment
  • Register for COBRA Direct Bill account
  • Manage recurring payments
  • Manage plan online elections
  • Manage security PIN
  • Recover & reset COBRA Direct Bill username and password

  • Easily click-to-call or email Surency COBRA Customer Service

To download the mobile app, search the Apple App Store or Google Play for Surency COBRA or click on the links below.

Download on the AppStore           Get it on Google Play


  • Entering the wrong username and password three times will result in your account being locked. Contact Surency at 866-818-8805 for assistance or click the “Forgot Password” link within the Member Account.
  • If you get a message about setting up additional security, log in to the Member Account and answer the five security questions. 

If you have issues using your Surency COBRA mobile app, please contact
Surency’s Customer Service department at 866-818-8805.