Flex Frequently Asked Questions
Find the answers below to the questions most frequently asked by our employers.
HRAs are funded solely by your employer. Your employer determines the amount and at what frequency funds will be contributed to your account.
There is no limit to the amount your employer can contribute, however your employer may set an annual maximum amount that will be contributed to your account.
Surency Flex offers four ways to access your plan details:
When you are in a foreign country, you will not be able to use your Surency Flex Benefits Card. However, you can still file a claim for reimbursement if it is for an eligible medical expense. Always remember to keep your documentation and receipts (in US dollars).